Frequently Asked Questions (FAQ’s)

Find answers to common questions about our coding and robotics classes, including age groups, class structure, tools used, and how to enroll.
faq's

General Questions

Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
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What is STEM Birds all about?
STEM Birds is a fun, hands-on learning program that introduces kids to coding, robotics, and STEM in a creative and engaging way. We help children build real skills while having a blast!
Who are the programs designed for?
Our programs are perfect for children aged 5 to 18 who are curious about technology, love building things, or are just starting to explore coding and robotics.
What age group do you cater to?
We offer age-appropriate content for kids between 5 and 18 years old, with different levels to suit beginners and more experienced learners.
Do kids need any prior coding or robotics experience?
Not at all! Our programs are designed for all skill levels, including complete beginners.
What makes STEM Birds different from other programs?
We combine creativity, problem-solving, and fun with real-world STEM skills. Our lessons are hands-on, project-based, and led by passionate educators.
Are your classes fun and interactive?
Absolutely! Every class is filled with  challenges, experiments, and activities that make learning exciting.
Do you offer trial classes?
Yes! We offer free or low-cost trial sessions so you can see if it’s a good fit before enrolling.
CATEGORIES

Frequently Asked Questions

Enrollment & Support
Pricing & Payments
Programs & Curriculum
How do I enroll my child?
Simply visit our Enrollment page, choose your plan, and follow the easy steps to register.
What support is available if my child gets stuck?
Our educators provide support during class, and we also offer optional help sessions or parent guidance if needed.
Is there homework or outside class work involved?
Some activities can be continued at home, but they are optional and designed to be fun, not stressful!
Can I inquire before enrolling?
Of course! Reach out anytime, we are here to help you choose the right program for your child.
How much do the programs cost?
Pricing varies by program and duration. You can view all our plans on the Pricing Plans page.
Where can I view your pricing plans?
Our detailed pricing plans are available on the “Pricing Plans” page of our website.
Can I pay for a full term upfront?
Yes, you can!.
Can my child join STEM Birds in the middle of a term?
Yes, absolutely! We welcome new students to join even after the term has started. Our sessions are designed to be flexible and inclusive, so your child can comfortably ease into the program at any point during the term.
Will I be charged the full term fee if we join mid-term?
No, you will not be charged the full amount. We will send you a pro-rated invoice based on the remaining sessions in the term, so you only pay for the classes your child attends.
Do you offer any discounts or family packages?
We occasionally run discounts and offer special rates for siblings or referrals. We have a referral program. Check out our program here: click here.
Are there any hidden fees for materials or kits?
No hidden fees! All costs will be clearly outlined before you enroll. Some programs may require kits, which will be mentioned upfront.
What payment methods do you accept?
We accept major credit/debit cards, bank transfers, and online payment methods. You can choose your preferred option at checkout.
What will my child learn in the coding and robotics program?
Kids will learn coding logic, robotics basics, algorithmic thinking, game and app design, and how to build and control robots all while having fun!
How are your lessons structured?
Each lesson includes a mix of theory, hands-on building, coding tasks, and creative challenges. Progress is paced to suit each learner.
Are the classes online, in-person, or hybrid?
We currently offer in-person and online, depending on your location. You can check availability during sign-up.
What kind of tools or platforms do you use to teach coding?
We use kid-friendly platforms like Scratch, Blockly, and Python (for advanced learners), and physical robotics kits for building.
What kind of robots or kits do you use in robotics classes?
We use child-safe and beginner-friendly robotics kits that help children build, code, and interact with their own creations.
Are the programs beginner-friendly?
Yes, all our lessons are designed with beginners in mind and gradually build skills over time.
Do you offer advanced classes as well?
Yes! We have multiple levels, and students can move up to more complex challenges as they progress.
How do you track student progress?
We provide regular updates, summaries, and certificates to celebrate achievements.
How can I stay updated on new courses and events?
Subscribe to our newsletter, follow us on social media, or check our website regularly for updates and announcements!

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.
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Contact

Get in touch

How can I contact you if I have questions?
You can reach us anytime via email at Learn@stembirds.com.au (Shalaka Ekbote) /stembirds@gmail.com (Nithika) or call us at  0489 195 580.
Can I speak to someone before enrolling my child?
Of course! We're happy to answer your questions and help you decide. Just give us a call or drop us an email.
Where can I send an inquiry?
You can use the contact form on our website or email us directly at [email address] for a quick response.
Do you respond quickly to emails or calls?
At the moment, the only way to add additional information to invoices is to add the information to the workspace's name.

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Unlock tomorrow's technology with hands-on learning in Robotics, Coding, and AI. Build robots, learn to code, and create intelligent systems with STEM Birds programs that prepare students for the future. Reach out to us for more details and personalized support.
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