Privacy Policy

Last modified and published on June 1, 2025
STEM Birds is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our website, enrol in our programs, or communicate with us. By using our services or visiting https://stembirds.com.au, you agree to the terms of this Privacy Policy.

1. Who We Are

STEM Birds is an Australian-based educational initiative providing science, technology, engineering, arts, and mathematics (STEM)-based learning programs, workshops, and events for children aged 5–18 years.

2. What Personal Information We Collect

We may collect the following types of personal information:
2.1 Information from Parents/Guardians
• Full name
• Email address
• Phone number
• Billing address
• Payment details (processed securely through third-party payment providers)
• Communication preferences
• Emergency contact details
2.2 Information About Children
• Full name
• Date of birth/age
• School year level
• Medical information (e.g., allergies, conditions, medications)
• Learning support needs (if any)
• Attendance records
• Photos or videos (only with consent)
2.3 Automatically Collected Data
When you visit our website, we may also automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent
• Referring website or search engine
• Cookies and analytics data

3. How We Collect Personal Information

We collect personal information in the following ways:
• Through enrolment forms or booking systems on our website
• Via email, phone, or messaging platforms
• Through event registrations or surveys
• During in-person events, workshops, or classes
• Through third-party tools (e.g., Mailchimp, Stripe, Google Forms)

We only collect information directly from individuals or their authorised guardians.

4. Why We Collect Your Information

We collect and use personal information to:
• Manage class enrolments and attendance
• Tailor programs to individual learning and medical needs
• Contact you with important updates (e.g., class cancellations, schedule changes)
• Send promotional or educational emails (you may opt out at any time)
• Improve our website, programs, and communications
• Maintain legal, insurance, and regulatory compliance
• Capture media (with permission) for promotional or educational use

5. Consent and Opt-Out

• We will not collect personal information unless it is reasonably necessary.
• We will seek parental/guardian consent for collecting any information about children.
• You may withdraw your consent at any time by contacting us at learn@stembirds.com.au.
• You may opt out of marketing emails by clicking the “unsubscribe” link in any email we send.

6. How We Store and Protect Your Data

We take reasonable steps to protect your personal information from:
• Unauthorised access
• Loss or theft
• Misuse or interference
• Modification or disclosure
Your data is stored securely on encrypted systems and third-party platforms that comply with international security standards (e.g., Google Workspace, Stripe, Mailchimp,Brevo). Only authorised personnel have access to your data, and we retain your personal information only as long as necessary for its intended use or as required by law.

7. Disclosure of Personal Information

We do not sell, rent, or trade your personal information.

We may share personal data with third parties only when:
• You have provided consent
• Required for delivery of services (e.g., payment gateways, class management platforms)
• Required by law or to comply with legal proceedings
• Necessary to prevent harm to a child or individual
These third parties are contractually obligated to protect your information and use it only for the services they provide on our behalf.

8. Use of Cookies and Analytics

Our website uses cookies to improve user experience and gather statistical data. Cookies allow us to:
• Remember your preferences
• Monitor website traffic and usage patterns
• Serve you more relevant content or promotions
You can disable cookies via your browser settings, though some website features may not function properly.

We may use third-party tools like Google Analytics for insights into how users engage with our site. These tools collect aggregated, anonymised data.

9. Children’s Privacy

Protecting children’s privacy is paramount to us.
• We only collect information about children with express permission from a parent or legal guardian.
• Any photos or videos taken during classes will only be shared publicly if a media release form has been signed.
• We do not knowingly collect personal information directly from children under 13 without guardian consent.

10. Changes to This Privacy Policy

STEM Birds may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Last Updated” date.

We recommend reviewing this page periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

‍STEM Birds
Email: learn@stembirds.com.au
Website: https://stembirds.com.au